Tailored, holistic records
A holistic view of the customer split into specific screens for individual teams to focus on what is important to each part of the organisation.
Chronology of the customer
Access to a full, integrated history of customers' behaviour and buying patterns, which can be used to predict future trends.
Improved alignment
More accurate customer data enabling you to align products and services to match customers' needs and bundle products together more effectively.
Customer centric
Use your integrated, master customer data to reinforce the customer centricity of your business. Trigger customer communications based on combinations of events or lack of contact.
Increased agility
With regular feeds you will keep on top of new customer demands and be able to identify and react more quickly to changes - customer data management at its best!
Greater accuracy
Drive your business based on a single, most complete and most timely version of your customer information. Spend less time looking for information and more time engaging with your key customers.
Improved customer data protection
In addition to using customer data more effectively, the Sentinel Data Hub offers high levels of data security and compliance with the Data Protection Act.
Compatibility
Compatible with Amazon Web Services (AWS) and Microsoft Azure Cloud Services